FAQs
Have questions? We’ve got answers! Explore our FAQs below to find quick solutions and helpful insights into our products, policies, and more.
Our Coolers
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It is Africa’s Premier range of high performance, outdoor cooler boxes. Built for the bush and bundu with extra-thick insulation, tamper-proof mechanisms, and almost-everything-proof rotomoulded construction.
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Our coolers are as tough as the men we designed them for. We won’t compromise on quality and neither should you. Go ahead and put your cooler through its paces, it’ll take what Africa has to throw at it, we’re certain of that.
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There is no industry standard for measuring ice retention, and we would hesitate to put a time period to ice retention (as some manufacturers attempt to do), because it can vary according to changes in the surrounding environment, ice quality and form and other variables. You can be assured that all possible non-electrical cooler box technology that can be incorporated into our cooler boxes has been – ice retention can therefore be relied upon as the maximum possible, exterior factors notwithstanding.
Remember that the colder your ice when you pack your cooler box, the longer it will last. Block-cut ice chunks starting at –zero temperature will last longer. Ice that is even slightly wet or dripping when it goes in will go much faster. A good tip to help ice retention is to reduce the air inside your cooler box – pack any empty space left, after ice and items are in, with towels or newspapers. Read more ice advice here. -
Whether it’s heat or cold you are after, our thick walls and polyurethane insulation will keep your contents at whatever temperature you want them.
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The current sizes available echo the most popular sizes on the market (40 litre – 80 litre). As a general rule of thumb, you always want to fill your cooler box with as much ice as possible, and have as little empty space in there as possible. So if you only have a few items to keep cool, rather go for the smaller cooler box (40 litre); but if you have more items, upsize to the 60 litre or 80 litre size cooler box.
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Our cooler boxes are made via a high-temperature, low-pressure plastic forming process that creates a hollow, one-piece body. The process is the same one used to manufacture white-water kayaks. It ensures a consistent wall thickness, stronger corners and near-indestructibility.
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For everyday cleaning purposes, soap and warm water will do it. For more intensive cleansing or to clear any odour (odour can get trapped in finicky areas such as around the gasket or drain plug), use warm water and bleach at a ratio of 6:1 and scrub with a rough cloth or sponge.
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Our hard shell coolers are available in Deep Blue and Camo Green.
Our soft shell coolers and bags are made of RIPSTOP fabric and are available in Sea Blue and Camo Green.
Shipping & Delivery
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Domestic shipping can take up to 5 business days. All out products are in stock and ready to ship.
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Shipping rates can vary depending on your location and are calculated at checkout.
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We use Courier Guy to delivery all our local orders.
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Yes, we can ship your order anywhere worldwide.
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Yes, we ship our products all over the globe.
Please choose the international shipping option on checkout and we will quote you for the delivery. -
Yes, you can collect your order for FREE from our office in Kloof, Durban. The address is 26 Abelia Road, Kloof, Durban, KwaZulu-Natal, South Africa, 3640.